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Casino Pacha’s commitment

Since its creation, Casino Pacha has been an operator who is committed to actively supporting responsible gaming. Through this commitment, Casino Pacha’s objective is to maintain this relationship of privileged trust, established with its clients, by offering an entertainment space where, in addition to having quality games at their disposal, players are encouraged to adopt an etiquette representing fair gaming, and not playing to excess. For that reason, Casino Pacha is also a partner of Adictel, a French organisation, which is internationally recognised for its experience in helping players who have gaming addiction problems.

For Casino Pacha, responsible gaming involves:

• - Forbidding people under the age of 18 from accessing its site
• - Training its team to offer suitable advice for players
• - Increasing awareness of the risks of excessive gaming, to our players and giving them the possibility to choose to limit their own gaming.
• - Coming to the assistance of addicted players

What type of player are you?

Please take a few minutes to answer the questions below. If your answer is yes to any of the questions, don’t hesitate to contact our service department, which will know how to give you specific help for your situation:

1. Have you ever attempted to resolve financial difficulties through gaming?
2. After winning, have you ever felt the need to play again in order to win even more?
3. When you have lost, have you ever felt the need to play again as quickly as possible in order to win back your money?
4. Have you ever played a game until you didn’t have a penny left?
5. Have you ever given priority to gaming over work or study?
6. Has gaming ever affected relationships with family or friends or made you negligent towards yourself?
7. Does gaming affect your reputation or your social position?
8. Has gaming ever been the cause of health problems (sleep, appetite)?
9. Have you ever committed or considered committing an illegal act in order to finance gaming?
10. Have you ever considered self harm or suicide after playing?

Player’s responsibility

As a site which operates in support of responsible gaming, Casino Pacha would like its clients to also collaborate in being responsible players themselves. On Casino Pacha, we want the main aspect of online casino games to be entertainment and to remain just that, for all players.

When you choose to enjoy online games, you must know your priorities (health, family, social and professional responsibilities) and know how to limit yourself (time limits and financial ones)

In addition, when playing online games, it is absolutely necessary to be in a balanced psychological and emotional state in order to know how to behave in an appropriate way. Therefore, it is also important to know the risks that consuming substances such as alcohol and drugs may have on the game.

Casino Pacha’s Internal procedures

Prevention against excessive gaming is a very difficult challenge to overcome. In addition to options to limit the stakes available for players, Casino Pacha also has a number of internal procedures and regulations at employee level. The employees of Casino Pacha are specially trained in order to analyse the playing habits of its players and:

• Detect players who show signs of gaming to excess;
• Take necessary measures when they identify excessive or underage players;

Adictel – help for addicted players

Adictel is an organisation, based in France, which specialises in helping people with gaming addiction problems. Casino Pacha works in partnership with this organisation to help addicted players or those who show signs of addiction.

Adictel is a help service, which is internationally recognised and which treats thousands of cases a year. All cases are treated with the utmost confidentiality via a helpline operated by professional psychologists.

For any help or assistance in relation to gaming addictions, don’t hesitate to contact the Adictel service:

• www.adictel.com
• Adictel Consulting - 143 rue Saussure - 75017 Paris - France.
• Plateformes téléphoniques disponibles 24h/24 et 7j/7.